Terms of Use
Papra is an open-source document management platform managed by Corentin Thomasset, a French Micro-Entrepreneur located at 115 route de chez Collomb, 74330 Nonglard, France. Contact email: [email protected].
2. Acceptance and Modification of Terms
- By accessing or using Papra (dashboard.papra.app), users agree to these Terms.
- Papra reserves the right to update these Terms periodically. Significant changes will be communicated via email or through notifications on the dashboard.
- Continued use after updates implies acceptance of the revised Terms.
3. User Accounts and Responsibilities
- Users must create an account via email/password or Single Sign-On providers (Google, GitHub).
- Accounts must be secured by strong passwords.
- Users are fully responsible for activities conducted through their accounts.
4. Usage Policies
- Users agree not to utilize Papra for illegal activities, unauthorized distribution of protected materials, or hosting malicious content.
- Papra may terminate or suspend accounts suspected of violating these conditions without prior notice.
5. Intellectual Property Rights
- Papra is licensed under AGPLv3 and remains fully open-source.
- Users hosting Papra themselves must comply with AGPLv3 conditions.
- Managed instance infrastructure and proprietary integrations remain Papra’s intellectual property.
- Papra is not responsible for activities or usage occurring within self-hosted instances.
6. Data Ownership and Privacy
- Users retain full ownership of their uploaded data.
- Papra never sells user data to third parties and uses trusted providers (Render, Cloudflare, Turso, Posthog) to store and process data securely, exclusively within Europe, ensuring GDPR compliance.
7. Data Retention and Deletion
- Upon account deletion, user data will be permanently removed within 30 days.
- Backups might be retained for up to 90 days post-deletion.
8. Payments and Refunds
- Papra offers free and paid service tiers with quotas based on document storage volumes (e.g., 500MB for free tier, up to 10GB for paid tiers).
- Users may cancel subscriptions anytime, with cancellations taking effect at the end of the billing cycle.
- Refunds are granted at Papra’s discretion, typically due to technical issues or billing errors.
9. Liability and Indemnification
- Papra’s liability is limited to the maximum extent allowed by law.
- Users agree to indemnify Papra against claims resulting from misuse or violation of these terms.
10. Availability and Support
- Papra aims for high availability but provides no uptime guarantees.
- Support is available via email and potentially through community platforms such as Discord.
11. Dispute Resolution
- These Terms are governed by French law.
- Disputes will initially aim for amicable resolution or mediation, with jurisdiction given to courts near the company location.
12. Additional Services and Integrations
- Future features (automatic tagging, SDK/CLI tools, etc.) may introduce additional usage conditions and privacy considerations, clearly communicated upon feature launch.